To provide a live premium rate phone service to callers do I need a landline

Question – To provide live information to callers do I need a landline or can it be re-directed to a mobile? Thanks Mr I. Lewis

Answer – yes it can be directed at a landline or mobile.

 

 

Question – Would it work with a skype U.K. geographical number?

Answer – yes it can be pointed at a Skype UK number.

 

Question – Does it have the tariff message before connection to comply with regulations?

Answer – yes you must tell callers of the call charge prior to connection.

I am very interested in starting up my own live chat line

Question – hey I am very interested in starting up my own live chat line (premium rate) ive got operators waiting to work for me, I just need to get things up and running, but haven’t got a great deal of knowledge on how to start it up. i understand i need to use a company like yours which I am willing to do, just need a bit more information on how much i need to pay and what legal things i need to sort out if I need to etc, and registering a business. ‘090 Phone & Web Call Management’ is what I am interested in getting into so I can keep up to date on the process on what’s,  going on in the business, such as checking what I am paying out to my operator’s etc. I have got operator’s from Australia wanting to work as well as the UK, would this be possible or is there an international line i could get set up? Thanks Daniel Sprakman.

 

Answer – the live chat service we provide is with our trained operators (the reason for this is the UK regulators are very strict about all the rules being obeyed, so to avoid any fines we only allow customers to use our operators, not their own).

 

If you wish to set up a live chat service with your own operators, then you will need to contact the UK regulators www.phonepayplus.org.uk and pay the live bond – plus you will also need to install equipment to record all conversations and keep copies for one year.

Do you give me a new SIM card for my premium rate phone number

Question – It says that calls can be sent to a mobile, instead of a landline…does that mean you are given a sim card which has that number on? If not, how does it work. Thanks Tom Kullman.

 

Answer – the 090 is pointed at either your existing landline or mobile number (we don’t give you a new sim card) – for further guidance kindly visit http://www.telephoneriches.co.uk/live-information.php

Must I Be A Business To Set Up A Premium Rate Phone Services

I am wanting to set up a premium rate line, either a none-adult recorded or my own direct to my mobile or land line. Can you answer the few questions – Thank you, Mr Kupiec.

Question – Please can you tell me if I need to have a business set up or can I just register it to me as an individual?

Answer -  you can be an individual – you don’t need to be a business.

Question – Do I need to be vat registered?

Answer -  no you do not need to register for VAT.

Question – What do I need to set it up? I.D, proof of address, etc?

Answer – yes you need to provide proof of identity and proof of your address.

We have a large customer base throughout the world

Question

I am interetsed in an 090 premium rate number for use by our clients who require technical support however we have a large customer base throughout the world.

Do you offer a premium rate number which can be dialled from outside the UK? – Samantha.

 

Answer

Sorry we only supply UK premium rate phone numbers. To find a company that might be able to help you – take a look at:

http://www.premiumphoneservices.com/articles/international-premium-rate-phone-companies/

I want to have a international premium rate phone number in the UK because I want callers from the Republic of Ireland

Question

I am interested in starting a premium rate service, but have this dilemma which I very much hope you can help me with. I want to have a international premium rate phone number in the UK, I say international because I want access to this number from the Rep of Ireland, and only the Rep of Ireland, I understand how premium rate works with in the UK, but am not clear on international premium rate numbers from Rep of Ireland to the UK. I have seen the international premium rate number 00290…. from the Rep of Ireland to the UK, and would like if you could tell me how I to can get a 00290…. number, and what revenue could I expect from a 00290…. number, and wouid that international premium rate number be subject to the regulator in the UK if its not a live service.  

I would be so grateful to you if you answer these questions clearly for me.

 

Answer

The best option is to get an Irish premium rate phone number and then have the calls delivered through to your location in the UK – for details of operating a premium rate phone service in Ireland contact Regtel – details for this can be found at http://www.premiumphoneservices.com/articles/premium-rate-phone-regulators/

 

This way you will get a much better payout rate than using an 00 290 phone number.

Premium Rate Phone Services - more information

Question
Can you recommend anywhere else I can find out more information about setting up a premium rate phone service.

Answer
Yes, take a look at this website as it is full of really useful information http://www.premiumphoneservices.com/training/

Do I Need To Register With Phonepayplus

Question
If i purchase a premium rate phone number do i need to register it with phonepayplus if they are the regulaters. i look forward to hearing from you – thanks rob

 

Answer
Yes – the regulators now require everyone who operates a premium rate service in the UK to be registered.

Can I operate a premium rate telephone service aimed at expats in spain

Question – I wanted to ask if I can operate a premium rate telephone service aimed at expats in spain, can i use 0906 numbers over here and will the clients pay more as the calls will be from overseas. Alternatively can you offer a spanish premuim rate number for this, i would like to have 2 types of service, ringtones, and vitual chat (message exchange and connnections) like maleforce! Again is this something you can help me with, there is huge potential for this here and would be very grateful if you can offer some advice on this, many thanks, Oliver

Answer – the services we provide are only for callers within the UK (you cannot call a UK 090 numbers from Spain). What you would need is a Spanish 090 number or an international premium rate phone number. To help you with this take a look at this website www.premiumphoneservices.com

I want to set up 20p a call premium rate chat service

Question –

I want to set up 20p a call service as i am planning to launch community service type chat . My initial plan is to set up up 10 ten different lines .

Answer –

If you wish to set up a chat service there are specific rules from the regulators you must comply with for a chat service.

Also by only charging 20p/min for your calls you will only be receiving back 11p/min for the calls you receive.