Am I Classified As A Service Provider By The UK Regulators

Question – Am I Classified As A Service Provider By The UK Regulators?

Answer – Yes, Phone Pay Plus (the regulators) classify you as a “service provider”. Phone Pay Plus will keep on file details of the services you operate and also contact details, incase they have any queries about how you are running [...]

When do I receive my monthly premium rate phone call payment

Question – When do I receive my monthly premium rate phone call payment?

Answer – You receive payment 45 days after month end – for example:

July revenue is paid on 15th September

August revenue is paid on 15th October

etc etc etc

Can anything go wrong

Question – Can anything go wrong?

Answer – The only major thing to remember is chargebacks (when people dispute a charge on their phone bill). For example, you may receive a complaint that a call was made from a house number without the permission of the person who pays the phone bill. If [...]

Do These Premium Rate Phone Numbers Work Abroad

Question – Do These Premium Rate Phone Numbers Work Abroad?

Answer – NO, these premium rate phone numbers only work within the United Kingdom only. However, we have many clients that live outside the UK and promote their lines in the United Kingdom successfully. With the joys of the internet you don’t have [...]

What Is The Maximum Amount Of Phone Calls That Can Be Handled

Question – What Is The Maximum Amount Of Phone Calls That Can Be Handled?

Answer – This depends on whether you choose a live service (where you asnwer the phone calls) or if you choose a message service (where the calls come through to large answering machines).

Live service – if you are answering the [...]

What is the average call length of a premium rate phone service

Question – What is the average length of a premium rate phone service?

Answer: A typical call lasts for approximately 6-10 minutes. Our premium rate services are very effective at getting callers to stay on the line as long as possible. The longer your callers stay on the phone, the more you will [...]

Are we able to change our premium rate recorded phone messages

Question – Are we able to change our premium rate recorded phone messages? If so, what types of files can be uploaded? – Thanks Andy.

Answer – Yes you can change your premium rate telephone message – the file format needs to be either WAV or MP3.

How do people find out about my premium rate phone lines

Question – How do people find out about my premium rate phone lines?

Answer – You have complete control over the success and profitability of your premium rate services. By promoting your premium rate services effectively, and using different methods you will be able to attract people to call you numbers.

I am interested in setting up a premium rate service with my own ideas and content

Question – I am interested in setting up a premium rate service with my own ideas and content, will you be able to handle that?

Answer – If you have your own idea for a service – that is great. We have set up thousands of services for customers who want to do [...]

Do I have to answer the phone lines and can I change the content of the line

Question – Do I have to answer the phone lines and can I change the content of the line? Do I need expensive equipment to update and maintain?
Answer – It is not necessary for you to buy any equipment or answer any phone calls (unless you want to set up your own [...]