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Question – What is the average length of a premium rate phone service? Answer: A typical call lasts for approximately 6-10 minutes. Our premium rate services are very effective at getting callers to stay on the line as long as possible. The longer your callers stay on the phone, the more you will [...] Question – How do people find out about my premium rate phone lines? Answer – You have complete control over the success and profitability of your premium rate services. By promoting your premium rate services effectively, and using different methods you will be able to attract people to call you numbers. Question – I am interested in setting up a premium rate service with my own ideas and content, will you be able to handle that? Answer – If you have your own idea for a service – that is great. We have set up thousands of services for customers who want to do [...] Question – Do I have to answer the phone lines and can I change the content of the line? Do I need expensive equipment to update and maintain? Question – What type of premium rate phone services can I set up? Answer – There are two main types of services available: Live service – this is where the call is routed through to a human being Question - Do you add the legally required information, for the caller to hear, at the start of the call? Or do we need to add it, ourselves, as part of our initial message to the caller?
Answer – You need to put this on your message and send through the complete message for loading. Question - Can we change, at any later stage, any of the redirections, so that we can redirect the call to anywhere else, should we need to do so? James Miller.
Answer – No – you need to either stipulate that you want to run a recorded service OR you wish to set up a live service [...] Question - Can I have the phone answered by your system, possibly also allowing the caller to leave a message, and then directing the call to our phone number for the main message?
Answer – yes – this is known as a recorded message with capture facility – for full details go to: http://www.telephoneriches.co.uk/message-capture.php |
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